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CRM & Loyalty Program

The building blocks for long term customer retention and loyalty.

Findbulous also provides Customer Relationship Management (CRM) as well as Loyalty software solutions; the building blocks for long term customer retention and loyalty. By deep diving into your customers data through various communication channels such as website, telephone, email, marketing materials and even social media, you will be able to learn their interests and what needs to be done to retain them. You will be able to deploy loyalty programs efficiently and quickly so that you can focus on growth.
Turn loyal customers into your most effective brand ambassadors. A recommendation from them to their family or friends is more effective than all your marketing efforts! A happy customer is an invaluable partner of your brand which you should focus on building.

Hotel Chain

Retain and grow your loyal customers by providing member rates and cash rebates for your hotel guests through a mobile app. Let us build you an app that has great features your guests will enjoy such as; 

  • Special Member Rates

  • Cash Rebate & Redemption

  • Exclusive Deals for Your Customers

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F&B Chain

Retain and grow your loyal customers by providing member rates and cash rebates for your hotel guests through a mobile app. Let us build you an app that has great features your guests will enjoy such as; 

  • Special Member Rates

  • Cash Rebate & Redemption

  • Exclusive Deals for Your Customers

Learn More

Retail Chain

Retain and grow your loyal customers by providing member rates and cash rebates for your hotel guests through a mobile app. Let us build you an app that has great features your guests will enjoy such as; 

  • Special Member Rates

  • Cash Rebate & Redemption

  • Exclusive Deals for Your Customers

Learn More

Retain your customers with our key features:

01

Customers collect loyalty points that they can accumulate for rewards or upgrade their membership features. It’s the currency for their loyalty.

02

You can also utilise digital stamps as part of your remarketing strategy. Guests can collect a stamp for each action done and collect it digitally for rewards.    

03

Rewards help drive your customers to actively partake in the activities you have mapped out for them or even to reward them for their birthdays or fore recommending someone on join the program. This helps in providing them different experiences.

04

Ramp up your sales with vouchers that customers can purchase for their own use or as gifts. Increase revenue and plan your strategy to improve sales for off-peak seasons. 

05

Convert your customers into your recruiters as they refer their friends and family into the program to earn their rewards and commission. It’s a win-win for everyone.

CRM

  • Upsell

  • Booking Engine 

  • E-commerce

  • Referral

  • Voucher

  • Cash back

  • Rewards

  • Points 

  • Prepaid tier

  • Insights

  • Push notifications

  • SMS

  • Email

  • Whatsapp

CRM

Retain and grow your loyal customers by providing member rates and cash rebates. You can leverage on our CRM solutions that has great features your members will enjoy such as; 

  • Special Member Rates

  • Cash Rebate & Redemption

  • Exclusive Deals for Your Customers

eVoucher

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Another one of our revolutionary ideas is the eVoucher feature in our mobile app. It is a real-time rewards system as customer no longer have to copy and paste discount codes or using custom links to enjoy their rewards. Once they have accumulated enough points for redemption, they can immediately use the mobile app to choose their rewards and make an order or other services from your business. The accumulated points are converted into monetary value that customers can spend in your establishment, thereby retaining them and rewarding them for their loyalty.  Businesses can run special offers, discounts, dining specials and more. The system is flexible to cater for your promotional needs.

Case Studies for Hotel

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My Tourism

My Tourism connect travelers with local and international travel experiences. Our platform offers both inbound and outbound hotel packages, themed tours, dining deals, corporate events, team building activities and various amazing things to do!

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Ipao Global Media

iPAO App, your one stop mobile travel app that connects travelers with everything you need, from accommodation, to food and entertainment. Members could enjoy a colourful holiday with exclusive treats from our partners. Keep updated on events and activities as well as the latest promotions when you download the app.

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Vinters Hotel

At Hotel Olympic Malaysia in Kuala Lumpur, experience the pleasures of a prime location and cosy accommodation without the hefty price tag. It located in the heart of the city, with easy access to the financial district, shopping centers, public transport stations, and night spots. 

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Glex Hotel

Glex Hotel is a comprehensive hospitality management company that is dedicated to operating homes & hotels located in strategic destinations across Malaysia.

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Guest Journey Communication

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Convert new-to-hotel guest from OTAs to your member

(build your own database)

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Drive direct bookings

(winning the direct booking revenue)

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Upsells with package 
or add-on

(generate more revenue)

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Enhance guest booking experience

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Engage with guest

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Convert offer into sales

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Can give more offers to guest but not hurting your bottom line